Contact us
Celtic Dawn:
01792 510901
Celtic Cartref Celtiadd
01792 846518
"Care Without Compromise"
Staffing at Celtic Dawn
The Home will always be staffed with a minimum of two staff at wakeful times with a wakeful member of staff during the night. However staffing levels are subject to change depending on the assessment of needs, we will therefore staff the Home accordingly in line with Care Home (Wales) Regulations 2002 and Regulation 18.
Staff will be trained to meet the service users needs and to recognise when those needs have changed. Appropriate action will be taken accordingly.
The Proprietor/ Responsible Individual is Mr Geoffrey Parry. Mr Parry is a local businessman with many years experience in business matters. He is fully committed to the Home and the Service Provision.
The Manager of the Home is Mrs Christine Grant who has vast experience with this service user group and holds NVQ 4 in Care Management. Christine also holds other relevant qualifications as listed below:
- 7 GCSE's
- NVQ Levels 2,3,and 4 in Care Management.
- First Line Management
- POVA 3
- Management of Aggression
- Complaints Management
- Risk Assessment
- C.O.S.S.H.
- Fire Awareness
- Health and Safety
- Motivation, Leadership and Delegation
- Care Planning
- Assertiveness Management
- Boots MDS Training
Staff Training
The staff at the Home will be trained to NVQ level 2 in Care as a minimum. It is intended that all staff progress their training as they and the company wish. Potential staff who do not wish to train will not be employed at the Home as the company view training as a vital issue and paramount to the quality of the service provided.
Staff will also receive training in behaviour management. Restraint will only ever be used in extreme circumstances. Where there may be a need for such practice this would have been discussed and agreed with the service user, their representative and Care Manager at the initial assessment meeting, and reviewed as appropriate. De-escalation techniques will be used where appropriate. Issues relating to behaviour management would be incorporated in to the individuals Care Plan and, as such, it is expected that any such management would be resolved prior to the need for restraint.
Clinical Support
At Celtic Care (Swansea) Ltd, we believe that all individuals should live as normal a life as possible and that medication should not be used to enable staff to manage individuals. Therefore we have employed the Services of a local Clinical Psychologist and his team to support and train staff to manage individuals with systems in place to recognize when more support is required in order to maintain a safe environment for all concerned. The overall purpose of The Consultancy Service is to work with staff at all levels within the company to contribute to the development and delivery of quality social care that meets the needs of service users and carers.
- It will help staff in a number of ways;
- Consultancy at all levels across the company
- Team consultancy
- Individual consultancy
- Service reviews
- Conflict resolution
- Coaching at all levels of the company for individuals and teams
- Development programmes for staff and service users.
This service is provided by Mr. Tony Waters and his team who are renowned for their success, in this field in the service area.